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| Home > ImagePDF Support Center |
Welcome to ImagePDF Support
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Technology support and upgrade
are provided free of charge within first year since your
purchase date.
Custom changes to the software or help with creating scripts
or other similar issues are not covered by support. We can
provide help in these areas, if necessary, at an extra
charge. |
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We provide email support for all of our products.
please include following information so we can serve
you better, |
- Product's name.
- Product's version number.
- Your Operating System (Win 95, Win 98, Win
ME, Win 2000, Win NT, Win XP, Win Vista).
- If you have purchased the software, please
contain your Order ID.
- Please provide a detailed description of the
problem you are experiencing, including all
steps required to reproduce the problem (this
will greatly expedite your support request).
- If your support request has attachments,
please email your support request with all
attachments to us, any information you submit to
us will of course be kept strictly confidential.
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Our support email account is
support@imagepdf.com, after we received
your support request, you will get response within
24 hours normally. |
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Email Contacts: |
Sales:
sales@imagepdf.com |
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Support:
support@imagepdf.com |
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Please
do not email more than 5 megabyte of attachments to the
support email account. We can make arrangements for FTP of
large files if necessary.
The support email account is checked several times a day and
we usually get back with you within one business day.
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